![]() I have had help from 2 amazing representatives and been mucked around by 4 others. I logged into Lightroom, the representative entered my serial number but this did not work. I have tried creating a new Adobe ID with the help of an Adobe representative who transferred my serial number across to the new account. First I installed Lightroom 6.0 then updated to 6.14 using an administrator account. Use the Creative Cloud Cleaner Tool to solve installation problemsĪfter that we installed Lightroom 6.0 and 6.14 from below link. We have used the cc cleaner to clean creative cloud desktop app and lightroom from the following link: Two representatives have logged onto my machine and uninstalled, cleaned out the adobe files and reinstalled. The product has been uninstalled and reinstalled 9 times. Multiple representatives have tried to help but were not able to resolve. ![]() ![]() When I log into Lightroom, it SHOULD convert to a licensed version of Lightroom 6 (as indicated on this help page How to convert a Lightroom CC trial version to licensed Lightroom 6 copy) The executable is called Lightroom_6_LS11.exe This installs a trial version of Lightroom CC2015. BUT, when the product opens, I get the exact SAME message that the Develop module is disabled. ![]()
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